Accessibility Policy
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Accessibility Policy
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The company TRAK HEALTH SOLUTIONS, S.L. is committed to making its website accessible in accordance with Royal Decree 1112/2018, of September 7, on the accessibility of websites and mobile applications of the public sector, or developments financed from Europe.
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This accessibility statement applies to the website www.trakphysio.com/es/, excluding embedded content from other domains.
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Compliance status
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This website is Partially compliant with RD 1112/2018 due to the non-compliance of the aspects indicated below.
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Non-accessible content
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The content listed below is not accessible for the following reasons:
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  • Lack of compliance:
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  • There may be some images whose alternative text is not implemented or not correct – Requirement 9.1.1.1 Non-text content UNE-EN 301549:2022
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  • There may be header elements incorrectly implemented, or whose logical order is not correct – Requirement 9.1.3.1 Information and relationships UNE-EN 301549:2022
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  • In forms, there may be fields that have not been facilitated for completion through automatic systems – Requirement 9.1.3.5 Identify input purpose UNE-EN 301549:2022
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  • There may be elements whose contrast is not sufficient on some pages – Requirement 9.1.4.3 Contrast UNE-EN 301549:2020
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  • Some pages may not have their title correctly defined – Requirement 9.2.4.2 Page titled UNE-EN 301549:2022
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  • There may be some links whose function or purpose is not correctly defined – Requirement 9.2.4.4 Purpose of links UNE-EN 301549:2020
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  • The website does not offer an alternative navigation system to the menu – Requirement 9.2.4.5 Multiple ways UNE-EN 301549:2022
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  • There could be occasional editing errors on some web pages.
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  • Disproportionate burden: Not applicable.
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  • Content does not fall within the scope of the applicable legislation.
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There may be office files in PDF or other formats published before September 20, 2018 that do not fully meet all accessibility requirements.
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There may be third-party content not developed in this Unit, nor under its control, such as office files from different organizations that must be published on this site.
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Preparation of this accessibility statement
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This statement was prepared on 11/11/2024.
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The method used to prepare the statement was an external self-assessment carried out by the company Tu Web Accesible.
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Last review of the statement: 11/11/2024.
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Comments and contact information
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You can make communications about accessibility requirements [Article 10.2.a) of RD 1112/2018] such as, for example:
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  1. Report any possible non-compliance by this website.
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  2. Transmit other access difficulties to the content.
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  3. Make any other query or suggestion for improvement regarding the accessibility of the website by writing to dpo@trak.es from 9 a.m. to 2 p.m. Monday to Friday.
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You can submit:
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  1. A complaint regarding compliance with the requirements of RD 1112/2018
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  2. A request for accessible information regarding:
    1. Content that is excluded from the scope of application of RD 1112/2018 as established by Article 3, paragraph 4.
    2. Content that is exempt from compliance with accessibility requirements for imposing a disproportionate burden.
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In the request for accessible information, the facts, reasons, and request that make it possible to verify that it is a reasonable and legitimate request must be clearly stated.
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